Vinegar Syndrome is a popular brand known for its restoration and distribution of cult, horror, and exploitation films on Blu-ray and DVD. Shoppers have praised the brand for its high-quality products, excellent customer service, and attractive promotional offers. Customers appreciate the brand's commitment to preserving and presenting obscure and underappreciated films, often expressing their satisfaction with the unique selection available. Many shoppers also commend Vinegar Syndrome for its fast shipping and secure packaging, ensuring that their orders arrive in pristine condition. However, some customers have suggested improvements in the website's user interface and checkout process to enhance the overall shopping experience. Overall, Vinegar Syndrome has garnered positive feedback for its products and services, making it a go-to destination for film enthusiasts looking for rare and restored cinematic gems.